Q: How do I access the chat?

If an artist has chat enabled, you’ll see a "Chat" button on their brand page, it's located in the bottom menu. Tapping either will open the available chatrooms. Once inside, you’ll find two sections: <ul> <li>Main Chat: If you follow the artist’s brand, you can post comments and react to other messages.</li> <li>Direct Line: This is a read-only channel where only the artist can post updates. You can still react to their posts, but not reply.</li> </ul>

Question 1

Is following free?

Accepted Answer

Yes! Following is completely free and lets you stay updated with the artist’s public posts and announcements.

Question 2

Why should I purchase a drop?

Accepted Answer

Purchasing a drop unlocks exclusive content from the artist, like behind-the-scenes updates, voting, competitions, private posts, and more. It’s also a great way to directly support their work.

Question 3

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards. More options (like Apple Pay or Google Pay) may be available depending on your device. Your payments are processed by Stripe

Question 4

How do I access the chat?

Accepted Answer

If an artist has chat enabled, you’ll see a "Chat" button on their brand page, it's located in the bottom menu. Tapping either will open the available chatrooms. Once inside, you’ll find two sections:

Main Chat: If you follow the artist’s brand, you can post comments and react to other messages.
Direct Line: This is a read-only channel where only the artist can post updates. You can still react to their posts, but not reply.

Question 5

How do purchases work?

Accepted Answer

You can choose how much you’d like to pay, as long as it meets the minimum price. All payments are securely processed through Stripe. Once your payment is complete, you’ll receive a receipt by email.

Question 6

Can I message artists or other fans directly?

Accepted Answer

You can join artist chatrooms if they’ve enabled them. One-on-one messaging is not available.

Frequently Read Articles

Browse All Categories